Privacy Policy
Thank you for visiting and using www.mycarfittings.com (hereinafter referred to as "we" or "this site"). We take your privacy very seriously and are committed to protecting your personal information. Please read this Privacy Policy carefully to understand how we collect, use, protect and share your personal information. This Privacy Policy applies to our website ([www.mycarfittings.com]) and related services (hereinafter referred to as "Services").
We comply with relevant privacy laws in the United States. By using our Services, you agree to the collection, use, processing and storage of your personal information in accordance with this Privacy Policy.
1. Information we collect
The personal information we collect is divided into the following categories:
1.1 Account information
When you create an account or subscribe to a service on our website, we will collect basic personal information you provide, including but not limited to:
·Name
·Email address
·Mobile phone number
·Billing and shipping address
·Username and password (for login)
1.2 Order and payment information
In order to process your order and perform the contract, we need to collect information related to the order, including:
·Order content (purchased goods or services)
·Payment information (credit card number, billing address, payment method, etc.)
·Transaction history (including refund and return records)
·Delivery information (shipping address, delivery method)
1.3 Device and usage information
We collect technical information related to your visit to our website, including but not limited to:
·IP address
·Browser type and version
·Operating system
·Access date and time
·Information about the device you use (such as device model, operating system, etc.)
·Website usage behavior (such as pages viewed, clicked content, search history)
This information helps us improve the website experience and optimize our services.
1.4 Customer Service Information
If you communicate with our customer service team by phone, email, online chat or social media, we will collect your feedback, inquiries and other relevant communication records. Including but not limited to:
·Records of your communication with customer service
·The process and results of problem solving
1.5 Marketing and promotion information
If you agree to receive our marketing emails or advertisements, you will provide some additional information, such as:
·Email address
·Subscribed interest categories
·Promotion activity participation records
2. How we use your information
We use the personal information we collect for the following main purposes:
2.1 Order processing and fulfillment
We use your information to process orders, confirm payments, arrange delivery, and notify you of order status (such as order confirmation, shipment, return, etc.). We ensure that your information is only used for order-related business processes.
2.2 Customer support
We use your information to respond to your inquiries, solve problems, and handle after-sales service requests (such as returns, refunds, product exchanges, etc.).
2.3 Website functionality and user experience
We use your information to improve your website experience, such as:
Provide personalized recommendations based on your preferences and purchase history
Provide customized options for specific products
Improve website design and functionality so that you can browse and purchase products more conveniently
2.4 Marketing and advertising
We may use your information to send you product updates, promotions, discounts, and newsletters. We push relevant content based on your interests and purchase behavior. You can choose to unsubscribe from these marketing emails at any time.
2.5 Legal compliance and security
We will process your personal information in accordance with relevant legal requirements, such as tax requirements, accounting reporting, and regulatory compliance. We may also use your information to protect our legal rights, including preventing fraud and ensuring the security of our website.
2.6 Data Analysis
We use your information for data analysis, market research, and to evaluate the effectiveness of advertising campaigns in order to improve our products and services.
3. How we protect your information
We have taken a series of technical and management measures to protect your personal information from unauthorized access, use, disclosure, modification or destruction. Including but not limited to:
3.1 Data encryption
We use encryption technology (such as SSL/TLS encryption) to protect the security of your payment information and sensitive data during transmission.
3.2 Secure storage
Your personal information is stored in secure servers with strict access control. We limit access to your personal data to authorized personnel only.
3.3 Data retention
We only retain your personal information for the period required to meet legal, contractual or business needs. Data that exceeds the retention period will be regularly deleted or anonymized.
3.4 Security awareness
We regularly review and update our security measures to ensure that we adopt the latest technical means to protect data security.
3.5 Data breach response
If a data breach occurs, we will comply with legal requirements, promptly notify affected users, and take appropriate remedial measures.
4. How we share your information
4.1 Third-party service providers
In order to better provide services, we may share your personal information with third-party service providers. These service providers include:
·Payment processing companies
·Delivery and logistics companies
·Data analysis and marketing services
·Website hosting services
We require all third-party service providers to take reasonable security measures to protect your information and prohibit them from using the information for other purposes.
4.2 Legal compliance requirements
We may disclose your personal information in accordance with laws, regulations, court orders or government requests. This includes:
·Comply with legal obligations
·Enforce our user agreement
·Protect our legal rights and interests, customer safety or prevent fraud
4.3 Business transfers
In the event of a corporate merger, acquisition or asset sale, your personal information may be transferred as part of the business assets. In this case, your information will continue to be protected by this Privacy Policy or you will be further notified if the policy is updated.
5. Your Privacy Rights
You have the following privacy rights:
5.1 Access and Correction
You have the right to access the personal information we collect about you and to request correction if it is inaccurate or incomplete.
5.2 Deletion Request
In certain circumstances, you can request the deletion of personal information we hold about you. Please note that these requests may be subject to legal obligations.
5.3 Data Portability
You have the right to request that we provide your personal information to you in a structured, commonly used and machine-readable format, or transfer it to a third party of your choice.
5.4 Opt-out of marketing communications
You can opt-out of receiving marketing communications at any time by clicking on the unsubscribe link in a marketing email or by changing your account settings.
5.5 Complain to a Supervisory Authority
If you have concerns about our privacy policy or privacy practices, you may file a complaint with the appropriate supervisory authority. For California residents, you may file a complaint with the California Attorney General's Office.
6. Use of Cookies and Tracking Technologies
Our website uses Cookies and other tracking technologies to enhance your user experience and collect analytical data. Cookies are small text files stored on your device to remember your preferences and behaviors. You can disable Cookies in your browser settings, but this may affect the use of certain features.
7. Updates to the Privacy Policy
We may update this Privacy Policy from time to time. All updated content will be posted on this page without indicating the effective date. Please check it from time to time to understand the latest Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or would like to exercise your privacy rights, please contact us:
Email: support@mycarfittings.com
Address: 104 PEORIA LN, KINGS MTN, NC 28086, USA